Terms & Conditions

Roalla Business Enablement Group is a Canadian business based in Burlington, Ontario. We provide Digital Enablement (websites, custom platforms, integrations, workflow automation, digital events, and practical AI support) and Programs (Business Enablement advisory and workshops).

Contact for these Terms: sales@roalla.com · (289) 838-5868 · Burlington, ON, Canada.

The site is directed to adults and organizations seeking business services. If you use the site on behalf of a company or other entity, you represent that you have authority to bind that entity to these Terms, and “you” includes that entity.

You are responsible for the accuracy of information you submit and for maintaining the confidentiality of any credentials issued to you.

Website content (including portfolio examples, timelines, pricing ranges, case descriptions, and capability statements) is general information only. It is not a quote, warranty, guarantee of results, professional legal/financial/compliance advice, or an offer capable of acceptance by browsing alone.

Submitting an inquiry, assessment, or contact form does not create a client relationship or obligate either party. No engagement exists until Roalla confirms scope in writing and you accept a proposal, statement of work, order form, or master services agreement.

Paid or formal engagements are governed by the applicable written agreement (proposal, SOW, MSA, workshop agreement, or product terms). That agreement controls fees, payment, schedules, deliverables, acceptance, change requests, intellectual property, confidentiality, warranties, indemnities, insurance, and limitation of liability for that work.

If these website Terms conflict with a signed engagement agreement, the engagement agreement prevails for that engagement. Product or SaaS offerings may have additional end-user terms.

You agree to use the site only for lawful purposes and in a manner that does not harm Roalla, other users, or third parties. Without limitation, you must not: attempt unauthorized access to systems or data; interfere with security or performance; introduce malware; scrape or harvest data in a way that burdens the site or violates law; submit false, misleading, defamatory, or infringing content; use forms to spam, phishing, or commercial solicitation unrelated to a genuine service inquiry; reverse engineer non-public aspects of the site except to the extent permitted by applicable law; or impersonate any person or entity.

We may investigate suspected violations and suspend, restrict, or terminate access without notice where we reasonably believe these Terms or applicable law have been breached.

If you submit content through forms or communications (including goals, files, feedback, or testimonials), you retain ownership of your content but grant Roalla a non-exclusive, worldwide, royalty-free licence to use, store, reproduce, and process that content as needed to operate the site, respond to you, prepare proposals, deliver services you request, and improve our operations—subject to our Privacy Policy and any confidentiality terms in an engagement agreement.

You represent that you have the rights to submit the content and that it does not violate law or third-party rights. You agree to indemnify and hold harmless Roalla and its directors, officers, employees, and contractors from claims, losses, and expenses (including reasonable legal fees) arising from your content or your misuse of the site, except to the extent caused by Roalla’s gross negligence or wilful misconduct.

The site’s design, text, graphics, logos, trademarks, software, and materials published by Roalla are owned by Roalla or its licensors and protected by Canadian and international intellectual property laws. Except for limited personal, non-commercial viewing, you may not copy, modify, distribute, publicly display, or create derivative works from site materials without prior written consent.

Client names, logos, and project references in the portfolio belong to their respective owners and are used to describe work delivered. No licence to those marks is granted by browsing the site.

Ownership of work product created under a paid engagement is as set out in that engagement agreement.

The site may link to third-party websites, client sites, Roalla product domains, payment processors, scheduling tools, or analytics providers. Those destinations are not controlled by Roalla unless we expressly operate them. We are not responsible for their content, availability, security, or policies.

Your use of third-party services is at your own risk and subject to their terms and privacy notices.

By submitting an inquiry or providing contact details, you consent to Roalla contacting you by email, phone, or other channels you provide regarding your request and related service discussions. Commercial electronic messages will comply with Canada’s Anti-Spam Legislation (CASL) where it applies, including unsubscribe mechanisms for marketing messages.

Transactional or relationship messages about an inquiry you initiated or an active engagement may be sent as permitted by law.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the site will be uninterrupted, error-free, secure, or free of harmful components, or that content is complete, current, or suitable for your specific circumstances. Portfolio results and case descriptions are illustrative and do not guarantee similar outcomes.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ROALLA AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SITE OR RELIANCE ON SITE CONTENT, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, ROALLA’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO WEBSITE USE UNDER THESE TERMS WILL NOT EXCEED CAD $100. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under Ontario or Canadian law (including fraud or certain personal injury claims).

Liability for paid engagements is governed exclusively by the applicable engagement agreement.

We may modify, suspend, or discontinue any part of the site at any time. We are not liable for delays or failures caused by events beyond our reasonable control, including acts of God, internet or utility failures, cyberattacks, labour disputes, government actions, or third-party service outages.

Provisions that by their nature should survive (including intellectual property, disclaimers, limitation of liability, indemnity, and governing law) survive termination of access.

We may update these Terms from time to time. The “Last updated” date reflects the current version. Material changes may be highlighted on the site or communicated where required by law. Continued use of the site after the effective date of changes constitutes acceptance of the updated Terms.

If you do not agree to updated Terms, stop using the site.

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. You agree that the courts of Ontario (and appellate courts therefrom) have exclusive jurisdiction over disputes arising from website use under these Terms, unless a signed engagement agreement specifies otherwise.

If any provision is held unenforceable, the remaining provisions remain in effect. Failure to enforce a provision is not a waiver. These Terms, together with the Privacy Policy and AI Policy, constitute the entire agreement between you and Roalla regarding website use and supersede prior website-related understandings. Section headings are for convenience only.

Questions: sales@roalla.com · (289) 838-5868.